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Careers

Working with us

 

Careers_at_ITD

 

 

At the IT Department,  our people make us a success. They are highly skilled, motivated and have a desire to excel. They are innovators and strategic thinkers, but more importantly they shape our values, goals and our achievements.

If you are a vital and dynamic individual who thrives in a fast paced, flexible, supportive environment where creativity abounds, then the IT Department may have a career opportunity for you.

 

 

 

 

We would like to get to know you. Contact us at careers@itdepartment.com and ask for further information.From time to time, we will post specific job opportunities on this page, detailing experience and expertise requirements, with additional instructions on how to apply.

 

Current Opportunities:

Junior Technician

The IT Department – 380 Hunt Club Rd, Ottawa, ON, K1C 1V1 – 613-523-2322

Permanent Position – $35,000 –  $39,000 annually

About The IT Department:

The IT Department has been serving the Ottawa region since 1998 and have always taken the time to understand each and every client’s needs. Vigilance is not just a motto we live by, it’s a term that defines our outlook and responsiveness to our client’s needs.

At the IT Department, we are committed to providing excellent customer support. In particular, our team of highly skilled technicians are attuned to the needs and requirements of small and medium sized businesses. First call resolution is key, but our goal is to also create a positive customer experience for each customer and to also achieve the highest quality of service while expediently resolving issues.

About the Position:

This position will focus on user end support of desktops, operating systems, hardware, networking, security, software and applications.

  • Maintain, troubleshoot and administer the use of local area networks (LANs), wide area networks (WANs), mainframe networks and computer workstations and peripheral equipment.
  • Evaluate and install computer hardware, networking software and operating system software.
  • Operate master consoles to monitor the performance of computer systems and networks and co-ordinate access and use of computer networks.
  • Provide problem-solving services to network users.
  • Implement data, software and hardware security procedures.
  • Perform routine network start up and close down and maintain control records.
  • Perform data backups and disaster recovery operations.
  • Strong understanding and troubleshooting skills of Symantec Backup Exec, Shadow Protect, Windows backup, Cloud backups and AppCore
  • Install, maintain, troubleshoot and upgrade web-server hardware and software.
  • Set up local area networks and connections to the internet.
  • Implement network traffic and security monitoring software.
  • Optimize server performance.
  • Perform web-server backup and recovery operations.

Must Have Skills:

  • English (Speaking, reading and writing)
  • Solid Knowledge and experience of desktops, operating systems, hardware, networking, security, software and applications.
  • Strong communication and interpersonal skills
  • Excellent time management skills
  • Ability to work independently
  • Excellent customer service skills
  • Database concepts

 

Address

2379 Holly Lane, Suite 210
Ottawa, Ontario, K1V 7P2
Phone: 1 (613) 523-2322
Fax: 1 (613) 526-3949
Website: http://itdepartment.com
Email: info@itdepartment.com

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